Faqs

» Are your items new?

» Are your Items factory Sealed?

» Are your products originals?

» What are you bank details?

» What currency are your prices and shipping costs quoted in?

» What payment methods do you accept?

» What is your return policy?

» What do I do if I have not received my item?

» Do you allow pick up?

Q: Are your items new?

A:All our items are brand new just like any major retail store.

Q: Are your Items factory Sealed?

A: Most of our our items come sealed and are unopened just like in any major retail store. (All items are Brand New)

Q: Are your products originals?

A:Every item we sell is an original just like in any major store. We do not and never will deal in bootleg or pirate copies. This is against the law and we ask you to report any seller you find doing this.

Q: What are you bank details?

A:Our bank details are as follows:

If you choose to pay with bank deposit, please make sure you leave the order number as reference with you payment so we can link your payment to your purchased item.

Q: What currency are your prices and shipping costs quoted in?

A:All our prices and shipping costs are quoted in Australian Dollars.

Q: What payment methods do you accept?

A:We accept the following types of payment methods:

Please post cheques or money orders to:

Q: What is your return policy?

A:Any items damaged in transit will be exchanged for a new item. We will also reimburse the return shipping costs.

Our return address is :

Q: What do I do if I have not received my item?

A:If your item has not arrived please contact us. All lost items are replaced at our cost.

Q: Do you allow pick up?

A:Unfortunately we only operate online at the moment and do not have a pick up service.